RETURN POLICY

Please read Pavati’s return policy before placing an order with us

*Return Policy*

 

APPAREL/GEAR

 

If you are not completely satisfied with your purchase of Pavati branded apparel/headwear, you may exchange your merchandise for a refund or different size within 30 days of purchase. The item must be unworn and unwashed and must be in NEW condition. No exceptions will be made for a “shrunken” or “used” item of any kind.

 

BOATS/BOAT ACCESSORIES

 

All Pavati boat accessories are custom, made to order items. There are absolutely NO returns on any Pavati boats or boat accessories.

 

TRAILERS/OTHER

 

All Pavati trailers, and storage items are made to order items. These items can also come with an expensive shipping cost. If necessary, please call us at 1-(877)-402-2388 with any and all questions before ordering to be sure you are placing an order for the correct product you are interested in. There are absolutely NO returns on these items.

 

DAMAGED GOODS

 

If you receive any goods that are damaged or defective, please contact us within 7 days of receiving your product. These claims will be handled on a case-by-case basis.  

 

COOL STUFF

 

Pertains to any decals, glassware, etc… If you are not completely satisfied with your purchase of Pavati branded “Cool Stuff”, you may exchange your merchandise for a refund within 30 days of purchase. The item must be “unused” and/or “unwashed” and must be in NEW condition. No exceptions will be made for a “used” item of any kind.

 

-Return Procedures-

 

-Please call us at 1-(877)-402-2388 to set up and authorize your return

-All returns must be accompanied by the original order receipt (sent to you via email at time of order completion)

-Pavati will only issue a replacement or refund when we have received and approved the conditions of the physical item(s) being returned or exchanged.